339bet's Terms & Conditions — Detailed Rules & Regulations

1 General Terms & Conditions

339bet (hereinafter referred to as "we", "us", or "the Platform") is an internationally licensed online gaming service provider. These Terms and Conditions apply to all users who access our services through the 339bet website, mobile app, or any other digital channel.

By joining our platform, you confirm that you are at least 18 years of age and that online gaming is legally permitted in your jurisdiction. These Terms and Conditions may be updated at any time. Continued use of the platform following any changes will be deemed as your acceptance of the revised terms.

• This service is for users aged 18 and above only.
• Each individual may register only one account.
• Accounts registered with false information will be terminated.
• All decisions made by 339bet are final and binding.
• These Terms and Conditions apply in both Bengali and English; in the event of any conflict, the English version shall prevail.

2 Account Registration & Verification

To register an account with 339bet, you must provide accurate and complete information. The name, date of birth, and contact details submitted at registration must be genuine and kept up to date. Any changes must be reported to our support team promptly.

KYC Verification Process

To ensure security and prevent fraud, 339bet follows a KYC (Know Your Customer) verification process. The following documents may be required before making a withdrawal or for transactions above a certain amount:

• A clear copy of your National ID (NID) or passport.
• A recent (within 3 months) bank statement or utility bill.
• Proof of mobile banking account ownership.
• A selfie with your ID may be required if necessary.

Keep your account password strictly confidential and do not share it with anyone. If you suspect unauthorized access to your account, contact our support team immediately.

3 Deposit & Withdrawal Policy

Deposits and withdrawals on 339bet can be made conveniently via bKash, Nagad, Rocket, and bank transfer. All transactions are conducted in BDT. Minimum and maximum transaction limits apply in accordance with our Terms and Conditions.

Deposit Terms

• Minimum deposit: BDT 500.
• Deposits are typically credited to your account instantly.
• Deposits must be made from your own mobile banking or bank account.
• Deposits from third-party accounts are not accepted.

Withdrawal Terms

• Minimum withdrawal: BDT 1,000.
• Withdrawal requests are typically processed within 15 minutes to 24 hours.
• Withdrawals may only be made to the same payment method used for the original deposit.
• Withdrawals may be partially restricted if bonus wagering requirements have not been met.
• Withdrawals may be temporarily suspended if suspicious activity is detected.

4 Bonus & Promotion Terms

339bet offers a variety of bonuses and promotions for its members. To fully benefit from these bonuses, certain conditions must be met. Any attempt to abuse bonuses in violation of these Terms and Conditions may result in account termination.

• Welcome Bonus: A bonus of up to 200% is available on your first deposit. Wagering requirements must be met before the bonus can be withdrawn.
• Wagering Requirement: Bonuses generally require 20x–30x wagering.
• Daily Cashback: Under certain conditions, a portion of your daily losses may be refunded.
• Reload Bonus: A minimum deposit requirement applies for the weekly reload bonus.
• Referral Bonus: Refer a friend and both of you earn a bonus — the referred account must be activated.
• Multiple bonuses cannot be used simultaneously while one bonus is already active.
• Bonuses are awarded on real-money deposits only.

Each promotion has a set validity period. Expired bonuses will be cancelled automatically. Our support team is always on hand to help with any bonus-related queries.

5 Gaming Rules

All games on the 339bet platform are operated in accordance with international standards. Each game has its own rules, which can be found within the game itself or on our website. Compliance with all gaming rules is mandatory for all members.

• All game outcomes are determined through RNG (Random Number Generator) technology.
• If a game is cancelled due to a technical error, your stake will be refunded.
• In Live Casino games, the dealer's decision is final.
• In the event of a disconnection, the outcome will be determined based on the game history.
• Intentionally disconnecting during a game will be treated as a lost bet.
• Playing using multiple accounts is strictly prohibited.

6 Prohibited Activities

The following activities are strictly prohibited under 339bet's Terms and Conditions. Violations may result in account termination and legal action:

• Using the platform for money laundering or any illegal financial activity.
• Using automated bots or software to play games.
• Opening multiple accounts to abuse bonuses.
• Attempting to access another member's account without authorization.
• Attempting to hack or exploit vulnerabilities in the platform's systems.
• Operating an account under a false identity.
• Creating or managing an account on behalf of a minor.
• Harassment, threats, or abusive behavior toward other members.

7 Account Suspension & Closure

339bet reserves the right to suspend or terminate any account at any time without prior notice if a member is found to be in breach of these Terms and Conditions. If you wish to close your account voluntarily, please contact our support team.

• If your account is suspended due to a terms violation, any remaining balance may be forfeited.
• Verified balances may be withdrawn upon a voluntary account closure request.
• You may request self-exclusion under our Responsible Gaming policy.
• Data from closed accounts will be retained in our system.

8 Privacy & Data Protection

Protecting your personal information is our top priority. 339bet safeguards your data using SSL encryption and advanced security measures. Our full Privacy Policy Read on for more details.

• Your information is never sold to third parties.
• Information may be disclosed to authorities where required by law.
• You may opt out of marketing communications at any time.
• We collect analytics data in accordance with our cookie policy.

9 Limitation of Liability

339bet is not liable for any financial losses incurred through gaming. Online gaming is a form of entertainment, and winning or losing is a natural part of it. We do not guarantee any specific outcome.

• Our liability for losses arising from technical issues is limited.
• We are not liable for issues arising from internet connectivity problems.
• We are not responsible for delays caused by third-party payment gateways.
• In the event of a personal data breach, every effort will be made to address it; however, we cannot accept full liability.

10 Responsible Gaming

339bet believes gaming should be a form of entertainment — not a livelihood. We are deeply committed to responsible gaming and to the overall well-being of our members. Our Responsible Play Detailed tools and resources are available on the page.

• You can set a deposit limit at any time.
• The self-exclusion option is available at all times.
• A full history of account activity and spending is available to view.
• Referrals to professional support services are available if needed.